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FAQ

Frequently Asked Questions

  • What is the difference between ABA & IBI?
    ABA stands for Applied Behaviour Analysis which is a scientific process to identify the functional relations between observable behaviour and environmental context. ABA uses this information to design interventions to enhance social and personal well-being. ABA is based on objective evaluation and empirically based interventions to achieve meaningful, generalizable and enduring behaviours. (Paraphrased from ONTABA Standards of Practice) IBI stands for Intensive Behavioural Intervention which refers to the application of principles of ABA in an intensive setting (minimum 25 hours per week) to result in behaviour change and improvement.
  • What are the fees?
    The fees depend on the service. Please contact info@jmwellnesskids.com for more information.
  • Will you offer more services?
    We are constantly trying to improve and enhance our current services. We are also working towards offering other services that all children and families can benefit from. If you have another service you would like to see us offer please email us at info@jmwellnesskids.com.
  • What are my options for paying?
    At this time, you have the option to pay via E-Transfer, Credit Card or Debit card. If you have any questions, please contact Jessica at info@jmwellnesskids.com.
  • What is the cancellation policy?
    Our priority is to ensure children are receiving the services that are most applicable and individualized. However, if a cancellation is requested, we require a minimum of 4-hour notice. We require a written 2-week notice to cancel services entirely.
  • What if I need to change my day and time of therapy?
    If any change is required, please contact us at schedule@jmwellnesskids.com. We will do our best to accomodate your request.
  • What if I am not satisfied with the staff assigned with my child?
    If you are unhappy with any service you are receiving, please contact us immediately.
  • What happens if I don’t want a service anymore?
    At JM Wellness Kids Inc., we currently require a 2 -week notice emailed directly to info@jmwellnesskids.com. In the letter, please state your reason for withdrawal and one of our team members will be in touch with you.

Still Need Help? Send Us a Message! 

You can view our services here, send us an emailcall us, or book a free 15 minute consultation to further discuss your needs! 

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